We ’ve coveredDisney Mobilebefore , express their “ family favorable ” features like call ascendency , family locater ( GPS ) and mob monitoring . Reader Robert does n’t conceive so , he writes :
Walt Disney mobile offers phones for the folk , which allow a parent to qualify call by time , phone number , and minutes . I would never have count a cell sound for my children except in a guinea pig where I could qualify whom and when they call . The problem I have run into with Disney Mobile halt from roaming charges and overage minute . In order for any of the parental controlled feature to work the phone must only associate to a Disney Mobile connection . The trouble is when the phones were shipped , they are mechanically configure to allow for roaming , which allows the phones to link to whatever mesh happens to be available . In addition , the feature to lock roaming and only tolerate calls on the Disney mesh can only be vary on the phone French telephone . This
is NEVER told to the consumer .
His displeasure continues .
We purchase a plan for 450 syndicate minutes , night and weekends gratis . We restricted the earphone to limit the calling ability to anyone , except prompt family . What we did not know was that the earphone will pick up any web that answers first ( roaming charges are then applied , and all maternal control limitation are no longer applicable ) . We currently have a bill for one calendar month of use of over 2900 minutes of roaming charges . By the admission of Disney Mobile , the legal age of the calls where made night and weekend . According to Disney Representative , Nikki , since our daily calls to elucidate and rectify this problem , they have since changed their contract to reflect this bug in their plan .
The marketing gunpoint for us was the ability to curtail the phone call our children could make , which you could not do if the phone roams . Mind you the phone were never out of township . These roaming charge hap from our home . We are choose out of the plan , but the problem was discovered the day after our 30 24-hour interval return insurance policy expired ( is that dry ) ? Our on - line bill showed a equalizer of $ 140 until the 20th of August ( one months bill plus energizing fee ) . Now with the roaming and call charges we are expected to make up $ 175 per phone to terminate the contract bridge and still receive the original cost of $ 65 for the leverage of the phone .
This programme does not work as advertised and the sales the great unwashed are either passing deceptive , or not very well-read about the service they are selling . Until Disney corrects this roaming problem these phones do not know up to their advertised function or ability and are highly expensive . THIS IS DEFINITELY NOT A FAMILY FRIENDLY MOBILE PLAN
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